We've changed our name to
Aviso Integral Insurance Services.

From Monday, 26th September 2022 we changed our name to: Aviso Integral Insurance Services.

This change brings with it exciting new opportunities to both our people and to you, our customers.

Why did we change?

Scale provides more opportunities to innovate and develop and in an evolving marketplace, it is important for us to stay ahead of the game by investing in our capability and development of market leading practices.

To help unlock this potential we joined forces with Integral Insurance Services IIS (Aust) Pty Ltd.

Visit the new Aviso Integral website:

What has changed?

You will notice our existing logo will be replaced by our new Aviso Integral logo on all new documentation from September 26th, 2022. You will also continue to receive your financial services from the same financial services licensee – it will just have a new name: O’Donohue Nominees Pty Ltd trading as Aviso Integral Insurance Services (ABN 28 005 729 831, AFSL 239911).

You have now landed on our new website as Aviso Integral Insurance Services, we welcome you to save the new URL: https://avisointegral.com.au

View the Aviso Integral – Financial Services Guide (FSG)

What has not changed?

There will be no changes to your existing insurance policies.

Important Information

If you wish to contact us as ‘Western Insurance Brokers’ about any services provided to you prior to 26th September 2022 (including complaints), please see below for our previous details as Western Insurance Brokers.

Western Insurance Brokers Company & Contact Details:

O’Donohue Nominees Pty Ltd trading as Western Insurance Brokers 

AFSL Number: 239911
ABN: 28 005 729 831 

77 Gellibrand St, Colac Vic 3250

Phone: 03 5231 3088
Email: office@westernib.com.au

Please note, we will still be able to receive emails sent to our existing address in the short term.

If you wish to obtain a copy of the previous Western Insurance Brokers – Financial Services Guide (FSG), please contact us on 03 5231 3088.

FAQs

Please find below some frequently asked questions which may answer some of your queries:

No. Everything remains the same for you and your current insurances.

Your existing individual broker will remain the same as before, if there are any changes of appointed brokers in the future you will be notified. From the 26th of September 2022, your services will be provided under the same licence – AFSL No 239041, however our name & ABN has now changed as follows: O’Donohue Nominees Pty Ltd trading as Aviso Integral Insurance Services – ABN 28 005 729 831.

No. All existing policies arranged by Western Insurance Brokers and using the old logo will still be valid and effective.

At this stage we will not be making any changes to our office locations.

If you wish to make a complaint about any services provided to you by us as Western Insurance Brokers prior to 26th September 2022, contact us at the details below. We will try and resolve your complaint quickly and fairly.

If your complaint is not satisfactorily resolved within seven (7) days, please contact us in writing via email office@westernib.com.au or on 03 5231 3088.

Aviso Integral is a member of the Australian Financial Complaints Authority (AFCA). If your complaint cannot be resolved by us to your satisfaction, you have the right to refer the matter to AFCA.

AFCA can be contacted at: Postal Address: Australian Financial Complaints Authority, GPO Box 3, Melbourne, VIC 3001
Ph: 1800 931 678
Fax: 03 9613 6399
Email: info@afca.org.au
Website: www.afca.org.au

O’Donohue Nominees Pty Ltd trading as Western Insurance Brokers

AFSL Number: 239911
ABN: 28 005 729 831

77 Gellibrand St, Colac Vic 3250

Phone: 03 5231 3088
Email: office@westernib.com.au

Please note, we will still be able to receive emails sent to our existing address in the short term.

Please contact our Aviso Integral – Colac office or your broker anytime and we will assist.

You can also find more information about Aviso Integral Insurance Services on the website.

Visit the Aviso Integral website at: https://avisointegral.com.au

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